Refund policy
At Fit Sports, we are committed to delivering premium-quality sportswear, gym wear, and casualwear designed for maximum comfort and everyday performance. Your satisfaction is our priority, and we’ve made our return and refund process simple, quick, and hassle-free.
1. Return Eligibility
You can request a return if:
- The item is unused, unwashed, and in original condition
- All original tags and packaging are intact
- The return request is made within 7 days of receiving your order
2. Non-Returnable Items
The following items are not eligible for return:
- Worn, washed, or damaged products
- Items without original tags or packaging
- Sale or discounted items (unless defective)
3. Return Process
To initiate a return:
- Contact our support team with your order number and reason for return
- Our team will guide you through the return steps
- Ship the product back to the provided return address
We aim to make the process as smooth as possible so you face no inconvenience.
📧 Email: returns@fitsports.net
📞 Phone / WhatsApp: +92 317 1426176
4. Refund Policy
Once we receive and inspect the returned item:
- Approved refunds will be processed within 5–7 working days
- Refunds will be issued via:
- Original payment method, or
- Store credit (if preferred)
5. Exchange Policy
- Exchanges are allowed for size or product issues, subject to availability
- If the requested item is unavailable, you may choose a refund or store credit
6. Damaged or Incorrect Items
If you receive a defective or wrong item:
- Contact us within 48 hours of delivery
- We will arrange a free replacement or full refund
7. Shipping Charges
- Return shipping costs may apply unless the item is defective or incorrect
- Original shipping charges are non-refundable
8. Our Commitment
At Fit Sports, we believe in providing not just high-quality apparel, but also a smooth and reliable shopping experience. Our goal is to ensure that every customer feels confident and comfortable when shopping with us.